ebrary, Inc, Franceschini, F., & Galetto, M. (2006). Benchmarking in total quality management. Emerald Group Publishing.
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Chicago Style (17th ed.) Citation
ebrary, Inc, Fiorenzo Franceschini, and Maurizio Galetto. Benchmarking in Total Quality Management. Bradford, England: Emerald Group Publishing, 2006.
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MLA (9th ed.) Citation
ebrary, Inc, et al. Benchmarking in Total Quality Management. Emerald Group Publishing, 2006.
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Warning: These citations may not always be 100% accurate.