ebrary, Inc, Lesser, E. L., & Prusak, L. (2004). Creating value with knowledge: Insights from the IBM institute for business value. Oxford University Press.
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Citação norma Chicago
ebrary, Inc, Eric L. Lesser, and Laurence Prusak. Creating Value with Knowledge: Insights from the IBM Institute for Business Value. Oxford ; New York: Oxford University Press, 2004.
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Citação norma MLA
ebrary, Inc, et al. Creating Value with Knowledge: Insights from the IBM Institute for Business Value. Oxford University Press, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.