APA način citiranja (7. izdanje)
Crum, C., & Palmatier, G. E. (2003). Demand management best practices: Process, principles, and collaboration. J. Ross Publishing.
Čikaški stil citiranja (17. izdanje)
Crum, Colleen, i George E. Palmatier. Demand Management Best Practices: Process, Principles, and Collaboration. Boca Raton, Fla.: J. Ross Publishing, 2003.
MLA način citiranja (9. izdanje)
Crum, Colleen, i George E. Palmatier. Demand Management Best Practices: Process, Principles, and Collaboration. J. Ross Publishing, 2003.
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