APA (7th ed.) Zitazioa
Poirier, C. C., & Walker, I. (2005). Business process management applied: Creating the value managed enterprise. J. Ross Pub..
Chicago Style (17th ed.) Zitazioa
Poirier, Charles C., eta Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. Boca Raton, Fla.: J. Ross Pub., 2005.
MLA (9th ed.) Zitazioa
Poirier, Charles C., eta Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. J. Ross Pub., 2005.
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