Bolstorff, P., & Rosenbaum, R. (2003). Supply chain excellence: A handbook for dramatic improvement using the SCOR model. American Management Association.
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Citação norma Chicago
Bolstorff, Peter, and Robert Rosenbaum. Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model. New York: American Management Association, 2003.
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Citação norma MLA
Bolstorff, Peter, and Robert Rosenbaum. Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model. American Management Association, 2003.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.