Niven, P. R. (2005). Balanced scorecard diagnostics: Maintaining maximum performance. Wiley.
芝加哥风格引文Niven, Paul R. Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Hoboken, N.J.: Wiley, 2005.
MLA引文Niven, Paul R. Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Wiley, 2005.
警告：这些引文格式不一定是100％准确.