Graham, B. B. (2004). Detail process charting: Speaking the language of process. Wiley.
芝加哥风格引文Graham, Ben B. Detail Process Charting: Speaking the Language of Process. Hoboken, N.J.: Wiley, 2004.
MLA引文Graham, Ben B. Detail Process Charting: Speaking the Language of Process. Wiley, 2004.
警告：这些引文格式不一定是100％准确.