International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Tretau, R. (2004). Understanding the IBM TotalStorage open software family. IBM, International Technical Support Organization.
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Citação norma Chicago
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, and Roland Tretau. Understanding the IBM TotalStorage Open Software Family. San Jose, CA: IBM, International Technical Support Organization, 2004.
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Citação norma MLA
International Business Machines Corporation. International Technical Support Organization, et al. Understanding the IBM TotalStorage Open Software Family. IBM, International Technical Support Organization, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.