Citação norma APA

International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Kempny, G. (2003). IBM WebSphere voice systems solutions implementation guide. IBM, International Technical Support Organization.

Citação norma Chicago

International Business Machines Corporation. International Technical Support Organization, Inc ebrary, and Guy Kempny. IBM WebSphere Voice Systems Solutions Implementation Guide. Research Triangle Park, NC: IBM, International Technical Support Organization, 2003.

Citação norma MLA

International Business Machines Corporation. International Technical Support Organization, et al. IBM WebSphere Voice Systems Solutions Implementation Guide. IBM, International Technical Support Organization, 2003.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.