APA-referens (7:e uppl.)
International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Moeller, M. (2003). Measuring e-business Web usage, performance, and availability. IBM, International Technical Support Organization.
Chicago-referens (17:e uppl.)
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, och Morten Moeller. Measuring E-business Web Usage, Performance, and Availability. Austin, TX: IBM, International Technical Support Organization, 2003.
MLA-referens (9:e uppl.)
International Business Machines Corporation. International Technical Support Organization, et al. Measuring E-business Web Usage, Performance, and Availability. IBM, International Technical Support Organization, 2003.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.