Citação norma APA
International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Darmawan, B. (2003). Tivoli Business Systems Manager version 2.1 end-to-end business impact management. IBM, International Technical Support Organization.
Citação norma Chicago
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, and Budi Darmawan. Tivoli Business Systems Manager Version 2.1 End-to-end Business Impact Management. [S.l.]: IBM, International Technical Support Organization, 2003.
Citação norma MLA
International Business Machines Corporation. International Technical Support Organization, et al. Tivoli Business Systems Manager Version 2.1 End-to-end Business Impact Management. IBM, International Technical Support Organization, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.