Cita APA (7th ed.)
Ballard, C., White, C., McDonald, S., Mylymaki, J., McDowell, S., Goerlich, O., & Neroda, A. (2005). Business performance management: Meets business intelligence. IBM.
Cita Chicago (17th ed.)
Ballard, Chuck, Colin White, Steve McDonald, Jussi Mylymaki, Scott McDowell, Otto Goerlich, i Annie Neroda. Business Performance Management: Meets Business Intelligence. San Jose, CA: IBM, 2005.
Cita MLA (9th ed.)
Ballard, Chuck, et al. Business Performance Management: Meets Business Intelligence. IBM, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.