Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager

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Detalhes bibliográficos
Autores corporativos:	International Business Machines Corporation. International Technical Support Organization, ebrary, Inc
Outros Autores:	Manoel, Edson
Formato:	Recurso Eletrônico livro eletrônico
Idioma:	English
Publicado em:	Austin, TX : IBM, International Technical Support Organization, c2004.
Edição:	1st ed.
coleção:	IBM redbooks.
Assuntos:	Tivoli Business Systems Manager. IBM Tivoli service level advisor. Business > Data processing > Management. Electronic commerce > Management. Information technology > Management. Service-level agreements. Electronic books.
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
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