Call center benchmarking how good is "good enough" /
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主要作者: | Anton, Jon |
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企业作者: | ebrary, Inc |
其他作者: | Gustin, David, 1962- |
格式: | 电子 电子书 |
语言: | 英语 |
出版: |
West Lafayette, Ind. :
Ichor Business Books/Purdue University Press,
c2000.
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丛编: | Customer access management.
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主题: | |
在线阅读: | An electronic book accessible through the World Wide Web; click to view |
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