ebrary, Inc, & van Riel, A. C. R. (2005). Service innovation management. Emerald Group Publishing.
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Citación estilo Chicago
ebrary, Inc, and Allard C. R. van Riel. Service Innovation Management. Bradford, England: Emerald Group Publishing, 2005.
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Cita MLA
ebrary, Inc, and Allard C. R. van Riel. Service Innovation Management. Emerald Group Publishing, 2005.
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