Cases in call center management great ideas (th)at work /
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Main Author: | Feinberg, Richard, 1950- |
---|---|
Corporate Author: | ebrary, Inc |
Other Authors: | Ruyter, Ko de, Bennington, Lynne |
Format: | Electronic eBook |
Language: | English |
Published: |
West Lafayette, Ind. :
Ichor Business Books,
c2005.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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