Cita APA (7th ed.)
ebrary, Inc, & Shah, A. (2005). Public services delivery. World Bank.
Cita Chicago (17th ed.)
ebrary, Inc, i Anwar Shah. Public Services Delivery. Washington, D.C.: World Bank, 2005.
Cita MLA (9th ed.)
ebrary, Inc, i Anwar Shah. Public Services Delivery. World Bank, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.