Cita APA (7th ed.)
Gilmore, A. (2003). Services marketing and management. Sage Publications.
Cita Chicago (17th ed.)
Gilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
Cita MLA (9th ed.)
Gilmore, Audrey. Services Marketing and Management. Sage Publications, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.