Greenblatt, D. (2003). The call heard 'round the world: Voice over Internet Protocol and the quest for convergence. AMACOM, American Management Association.
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Cita Chicago Style (17a ed.)
Greenblatt, David. The Call Heard 'Round the World: Voice over Internet Protocol and the Quest for Convergence. New York: AMACOM, American Management Association, 2003.
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Cita MLA (9a ed.)
Greenblatt, David. The Call Heard 'Round the World: Voice over Internet Protocol and the Quest for Convergence. AMACOM, American Management Association, 2003.
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