Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. American Management Association.
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Chicago Style (17th ed.) Citation
Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. New York: American Management Association, 2004.
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MLA (9th ed.) Citation
Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. American Management Association, 2004.
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Warning: These citations may not always be 100% accurate.