Cita APA (7th ed.)
Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. American Management Association.
Cita Chicago (17th ed.)
Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. New York: American Management Association, 2004.
Cita MLA (9th ed.)
Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. American Management Association, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.