Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. American Management Association.
芝加哥风格引文Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. New York: American Management Association, 2004.
MLA引文Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. American Management Association, 2004.
警告：这些引文格式不一定是100％准确.