Flanigan, E. (1995). Process improvement: Enhancing your organization's effectiveness. Crisp.
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Chicago Style (17th ed.) Citation
Flanigan, Eileen. Process Improvement: Enhancing Your Organization's Effectiveness. Menlo Park, Calif.: Crisp, 1995.
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MLA citiranje
Flanigan, Eileen. Process Improvement: Enhancing Your Organization's Effectiveness. Crisp, 1995.
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