Batten, J. D. (1992). Building a total quality culture. Crisp.
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Citación estilo Chicago
Batten, Joe D. Building a Total Quality Culture. Menlo Park, Calif.: Crisp, 1992.
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Cita MLA
Batten, Joe D. Building a Total Quality Culture. Crisp, 1992.
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Warning: These citations may not always be 100% accurate.