Avery, C., & Zabel, D. (1997). The quality management sourcebook: An international guide to materials and resources. Routledge.
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Citação norma Chicago
Avery, Christine, and Diane Zabel. The Quality Management Sourcebook: An International Guide to Materials and Resources. London ; New York: Routledge, 1997.
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Citação norma MLA
Avery, Christine, and Diane Zabel. The Quality Management Sourcebook: An International Guide to Materials and Resources. Routledge, 1997.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.