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शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रebrary, Inc, Brian M. Stecher, और Sheila Nataraj Kirby. Organizational Improvement and Accountability: Lessons for Education from Other Sectors. Santa Monica, CA: Rand Corp., 2004.
एमएलए (9वां संस्करण) प्रशस्ति पत्रebrary, Inc, et al. Organizational Improvement and Accountability: Lessons for Education from Other Sectors. Rand Corp., 2004.
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