Innovation and quality improvement in service organizations
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| 企业作者: | |
|---|---|
| 其他作者: | , |
| 格式: | 电子 电子书 |
| 语言: | 英语 |
| 出版: |
Bradford, England :
Emerald Group Publishing,
c2002.
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| 丛编: | Managing service quality ;
v.12, no. 6 |
| 主题: | |
| 在线阅读: | An electronic book accessible through the World Wide Web; click to view |
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