Innovation and quality improvement in service organizations

Furkejuvvon:
Bibliográfalaš dieđut
Searvvušdahkki: ebrary, Inc
Eará dahkkit: Chapman, R. L. (Ross L.), Dean, Alison M.
Materiálatiipa: Elektrovnnalaš E-girji
Giella:eaŋgalasgiella
Almmustuhtton: Bradford, England : Emerald Group Publishing, c2002.
Ráidu:Managing service quality ; v.12, no. 6
Fáttát:
Liŋkkat:An electronic book accessible through the World Wide Web; click to view
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