ebrary, Inc, Chapman, R. L., & Dean, A. M. (2002). Innovation and quality improvement in service organizations. Emerald Group Publishing.
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Dyfyniad Arddull Chicago
ebrary, Inc, R. L. Chapman, and Alison M. Dean. Innovation and Quality Improvement in Service Organizations. Bradford, England: Emerald Group Publishing, 2002.
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Dyfyniad MLA
ebrary, Inc, et al. Innovation and Quality Improvement in Service Organizations. Emerald Group Publishing, 2002.
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Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.