Citazione Stile APA (7a Edizione)
ebrary, Inc, Chapman, R. L., & Dean, A. M. (2002). Innovation and quality improvement in service organizations. Emerald Group Publishing.
Citazione stile Chigago Style (17a edizione)
ebrary, Inc, R. L. Chapman, e Alison M. Dean. Innovation and Quality Improvement in Service Organizations. Bradford, England: Emerald Group Publishing, 2002.
Citatione MLA (9a ed.)
ebrary, Inc, et al. Innovation and Quality Improvement in Service Organizations. Emerald Group Publishing, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.