Style de citation APA (7e éd.)
ebrary, Inc, Chapman, R. L., & Dean, A. M. (2002). Innovation and quality improvement in service organizations. Emerald Group Publishing.
Style de citation Chicago (17e éd.)
ebrary, Inc, R. L. Chapman, et Alison M. Dean. Innovation and Quality Improvement in Service Organizations. Bradford, England: Emerald Group Publishing, 2002.
Style de citation MLA (9e éd.)
ebrary, Inc, et al. Innovation and Quality Improvement in Service Organizations. Emerald Group Publishing, 2002.
Attention : ces citations peuvent ne pas être correctes à 100%.