APA citiranje
ebrary, Inc, Chapman, R. L., & Dean, A. M. (2002). Innovation and quality improvement in service organizations. Emerald Group Publishing.
Chicago Style (17th ed.) Citation
ebrary, Inc, R. L. Chapman, and Alison M. Dean. Innovation and Quality Improvement in Service Organizations. Bradford, England: Emerald Group Publishing, 2002.
MLA citiranje
ebrary, Inc, et al. Innovation and Quality Improvement in Service Organizations. Emerald Group Publishing, 2002.
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