Citazione Stile APA (7a Edizione)
Shuman, J. C., Twombly, J., & Rottenberg, D. (2002). Everyone is a customer: A proven method for measuring the value of every relationship in the era of collaborative business. Dearborn Trade Publishing.
Citazione stile Chigago Style (17a edizione)
Shuman, Jeffrey C., Janice Twombly, e David Rottenberg. Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business. [Chicago, IL]: Dearborn Trade Publishing, 2002.
Citatione MLA (9a ed.)
Shuman, Jeffrey C., et al. Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business. Dearborn Trade Publishing, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.