Cita APA (7a ed.)

Hartley, P., & Bruckmann, C. G. (2002). Business communication. Routledge.

Cita Chicago Style (17a ed.)

Hartley, Peter, y Clive G. Bruckmann. Business Communication. London ; New York: Routledge, 2002.

Cita MLA (9a ed.)

Hartley, Peter, y Clive G. Bruckmann. Business Communication. Routledge, 2002.