APA (7th ed.) Citation
Timm, P. R. (2002). 50 powerful ideas you can use to keep your customers (3rd ed.). Career Press.
Chicago Style (17th ed.) Citation
Timm, Paul R. 50 Powerful Ideas You Can Use to Keep Your Customers. 3rd ed. Franklin Lakes, NJ: Career Press, 2002.
MLA (9th ed.) Citation
Timm, Paul R. 50 Powerful Ideas You Can Use to Keep Your Customers. 3rd ed. Career Press, 2002.
Warning: These citations may not always be 100% accurate.