Cita APA (7a ed.)
Mitroff, I. I., & Anagnos, G. (2001). Managing crisis before they happen: What every executive and manager needs to know about crisis management. AMACOM.
Cita Chicago Style (17a ed.)
Mitroff, Ian I., y Gus Anagnos. Managing Crisis Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management. New York: AMACOM, 2001.
Cita MLA (9a ed.)
Mitroff, Ian I., y Gus Anagnos. Managing Crisis Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management. AMACOM, 2001.
Precaución: Estas citas no son 100% exactas.