Cita APA (7th ed.)
Neu, C. R., Anderson, R. H., & Bikson, T. K. (1999). Sending your government a message: E-mail communication between citizens and government. RAND.
Cita Chicago (17th ed.)
Neu, C. R., Robert H. Anderson, i Tora K. Bikson. Sending Your Government a Message: E-mail Communication Between Citizens and Government. Santa Monica, CA: RAND, 1999.
Cita MLA (9th ed.)
Neu, C. R., et al. Sending Your Government a Message: E-mail Communication Between Citizens and Government. RAND, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.