Cita APA (7a ed.)
Harris, E. K. (2013). Customer service: A practical approach (6th ed.). Pearson.
Cita Chicago Style (17a ed.)
Harris, Elaine K. Customer Service: A Practical Approach. 6th ed. Boston: Pearson, 2013.
Cita MLA (9a ed.)
Harris, Elaine K. Customer Service: A Practical Approach. 6th ed. Pearson, 2013.
Precaución: Estas citas no son 100% exactas.