APA-ийн эшлэл(7 дахь хэвлэлт)
Maina, S. M. (2013). The effect of the implementation of the service charter on service delivery in telecommunications sector: A case study of Communications Commission of Kenya. Daystar University.
Чикаго-гийн эшлэл (17 дахь хэвлэлт)
Maina, Silas M. The Effect of the Implementation of the Service Charter on Service Delivery in Telecommunications Sector: A Case Study of Communications Commission of Kenya. Nairobi, Kenya: Daystar University, 2013.
MLA -ийн эшлэл (9 дэх хэвлэлт)
Maina, Silas M. The Effect of the Implementation of the Service Charter on Service Delivery in Telecommunications Sector: A Case Study of Communications Commission of Kenya. Daystar University, 2013.
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