The role of ISO9001-2000 (TQM) implementation on a student academic satisfaction : the case of Premier Academy /

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The role of ISO9001-2000 (TQM) implementation on a student academic satisfaction : the case of Premier Academy /

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Bibliographic Details
Main Author:	Ng'ang'a, Michael Wachira
Format:	Book
Language:	English
Published:	Nairobi, Kenya : Daystar University, 2013.
Subjects:	Management. Organizational effectiveness.
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