APA (7th ed.) Citation
West, S., & Gold, M. (2009). Ten mistakes web sites still make... and how to fix them. Kantola Productions.
Chicago Style (17th ed.) Citation
West, Susan, and Michael Gold. Ten Mistakes Web Sites Still Make... and How to Fix Them. Mill Valley, CA: Kantola Productions, 2009.
MLA (9th ed.) Citation
West, Susan, and Michael Gold. Ten Mistakes Web Sites Still Make... and How to Fix Them. Kantola Productions, 2009.
Warning: These citations may not always be 100% accurate.