Kriesberg, L., & Dayton, B. W. (2012). Constructive conflicts: From escalation to resolution. Lanham.
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Citação norma Chicago
Kriesberg, Louis, and Bruce W. Dayton. Constructive Conflicts: From Escalation to Resolution. Rowman & Littlefield: Lanham, 2012.
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Citação norma MLA
Kriesberg, Louis, and Bruce W. Dayton. Constructive Conflicts: From Escalation to Resolution. Lanham, 2012.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.