APA (7th ed.) Citation
Frauendorf, J. (2006). Customer Processes in Business-to-Business Service Transactions. DUV. https://doi.org/10.1007/978-3-8350-9447-5
Chicago Style (17th ed.) Citation
Frauendorf, Janine. Customer Processes in Business-to-Business Service Transactions. Wiesbaden: DUV, 2006. https://doi.org/10.1007/978-3-8350-9447-5.
MLA (9th ed.) Citation
Frauendorf, Janine. Customer Processes in Business-to-Business Service Transactions. DUV, 2006. https://doi.org/10.1007/978-3-8350-9447-5.
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