Citação norma APA
Oetting, M. (2009). Ripple Effect: How Empowered Involvement Drives Word of Mouth. Gabler. https://doi.org/10.1007/978-3-8349-8372-5
Citação norma Chicago
Oetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth. Wiesbaden: Gabler, 2009. https://doi.org/10.1007/978-3-8349-8372-5.
Citação norma MLA
Oetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth. Gabler, 2009. https://doi.org/10.1007/978-3-8349-8372-5.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.