Brocke, J. v., & Rosemann, M. (2010). Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-00416-2
Chicago (17e ed.) BronvermeldingBrocke, Jan vom, en Michael Rosemann. Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. https://doi.org/10.1007/978-3-642-00416-2.
MLA (9e ed.) BronvermeldingBrocke, Jan vom, en Michael Rosemann. Handbook on Business Process Management 1: Introduction, Methods, and Information Systems. Springer Berlin Heidelberg, 2010. https://doi.org/10.1007/978-3-642-00416-2.
Let op: Deze citaties zijn niet altijd 100% accuraat.