APA (7 वां संस्करण) प्रशस्ति पत्र
Dorne, R., Voudouris, C., Lesaint, D., & Owusu, G. (2008). Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-75504-3
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र
Dorne, Raphael, Christos Voudouris, David Lesaint, और Gilbert Owusu. Service Chain Management: Technology Innovation for the Service Business. Berlin, Heidelberg: Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-75504-3.
एमएलए (9वां संस्करण) प्रशस्ति पत्र
Dorne, Raphael, et al. Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-75504-3.
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