Cita APA (7th ed.)
Stauss, B., Engelmann, K., Kremer, A., & Luhn, A. (2008). Services Science: Fundamentals, Challenges and Future Developments. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-74489-4
Cita Chicago (17th ed.)
Stauss, Bernd, Kai Engelmann, Anja Kremer, i Achim Luhn. Services Science: Fundamentals, Challenges and Future Developments. Berlin, Heidelberg: Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-74489-4.
Cita MLA (9th ed.)
Stauss, Bernd, et al. Services Science: Fundamentals, Challenges and Future Developments. Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-74489-4.
Atenció: Aquestes cites poden no estar 100% correctes.