Scheer, A., Kruppke, H., Jost, W., & Kindermann, H. (2006). AGILITY by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007. Springer Berlin Heidelberg. https://doi.org/10.1007/3-540-33528-5
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Cita Chicago (17th ed.)
Scheer, August-Wilhelm, Helmut Kruppke, Wolfram Jost, i Herbert Kindermann. AGILITY by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007. Berlin, Heidelberg: Springer Berlin Heidelberg, 2006. https://doi.org/10.1007/3-540-33528-5.
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Cita MLA (9th ed.)
Scheer, August-Wilhelm, et al. AGILITY by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007. Springer Berlin Heidelberg, 2006. https://doi.org/10.1007/3-540-33528-5.
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