Krafft, M., & Mantrala, M. K. (2006). Retailing in the 21st Century: Current and Future Trends. Springer Berlin Heidelberg. https://doi.org/10.1007/3-540-28433-8
Cita Chicago (17th ed.)Krafft, Manfred, i Murali K. Mantrala. Retailing in the 21st Century: Current and Future Trends. Berlin, Heidelberg: Springer Berlin Heidelberg, 2006. https://doi.org/10.1007/3-540-28433-8.
Cita MLA (9th ed.)Krafft, Manfred, i Murali K. Mantrala. Retailing in the 21st Century: Current and Future Trends. Springer Berlin Heidelberg, 2006. https://doi.org/10.1007/3-540-28433-8.
Atenció: Aquestes cites poden no estar 100% correctes.