Cita APA (7th ed.)

Coombs, W. T. (2012). Ongoing crisis communication: Planning, managing, and responding (3rd ed.). SAGE.

Cita Chicago (17th ed.)

Coombs, W. Timothy. Ongoing Crisis Communication: Planning, Managing, and Responding. 3rd ed. Los Angels: SAGE, 2012.

Cita MLA (9th ed.)

Coombs, W. Timothy. Ongoing Crisis Communication: Planning, Managing, and Responding. 3rd ed. SAGE, 2012.