APA ציטוט
Cook, S. (2011). Customer care excellence: How to create an effective customer focus. (6th ed.). Kogan Page.
Chicago Style (17th ed.) Citation
Cook, Sarah. Customer Care Excellence: How to Create an Effective Customer Focus. 6th ed. London: Kogan Page, 2011.
ציטוט MLA
Cook, Sarah. Customer Care Excellence: How to Create an Effective Customer Focus. 6th ed. Kogan Page, 2011.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.