Rentz, K., Flatley, M. E., Lentz, P., & Lesikar, R. V. B. c. (2011). Lesikar's business communication: Connecting in a digital world (12th ed.). McGraw-Hill.
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Citação norma Chicago
Rentz, Kathryn, Marie E. Flatley, Paula Lentz, and Raymond Vincent. Business communication Lesikar. Lesikar's Business Communication: Connecting in a Digital World. 12th ed. New York: McGraw-Hill, 2011.
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Citação norma MLA
Rentz, Kathryn, et al. Lesikar's Business Communication: Connecting in a Digital World. 12th ed. McGraw-Hill, 2011.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.