Smith, I. (2003). Meeting customer needs (3rd ed.). Elsevier.
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Chicago Style (17th ed.) Citation
Smith, Ian. Meeting Customer Needs. 3rd ed. Amsterdam: Elsevier, 2003.
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MLA (9th ed.) Citation
Smith, Ian. Meeting Customer Needs. 3rd ed. Elsevier, 2003.
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Warning: These citations may not always be 100% accurate.