APA-viite (7. p.)
Lovelock, C., & Wirtz, C. (2007). Services marketing: People, technology, strategy (6th ed.). Pearson.
Chicago-viite (17. p.)
Lovelock, Christopher, ja Christopher Wirtz. Services Marketing: People, Technology, Strategy. 6th ed. New Jersey: Pearson, 2007.
MLA-viite (9. p.)
Lovelock, Christopher, ja Christopher Wirtz. Services Marketing: People, Technology, Strategy. 6th ed. Pearson, 2007.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.