Richmond, V. P., & McCroskey , J. C. (2009). Organizational communication for survival: Making work, work (4th ed.). Pearson/ Allyn and Bacon.

Richmond, Virginia Peck, and James C. McCroskey. Organizational Communication for Survival: Making Work, Work. 4th ed. Boston: Pearson/ Allyn and Bacon, 2009.

Richmond, Virginia Peck, and James C. McCroskey. Organizational Communication for Survival: Making Work, Work. 4th ed. Pearson/ Allyn and Bacon, 2009.